This presentation explores the transformative potential of digitization in enhancing operational efficiency through effective change management. Focusing on an ongoing shopfloor digitalization initiative, we analyze how tools should be selected and the upcoming change communicated within the organization. The discussion extends to the critical decision of whether to digitalize pre-existing processes or to innovate new workflows leveraging available digital technologies. We will examine strategies to tailor the change management approach of digital projects to the respective scope. Additionally, we will identify potential failure points and challenges that may be faced during the implementation of digitization initiatives. The session will answer the following questions:

• Digital capabilities on the shopfloor, are they even necessary or should we focus solely on the underlying processes.
• Do we digitalize existing pre-digital processes or create new processes based on available digital tools ?
• How can digitization be effectively supported change management processes on the shopfloor level?
• What are the potential failure points or challenges that organizations may encounter when implementing digitization initiatives in Operations?